Common Apple App Store Errors in Bangladesh and How to Solve Them

7 min read

Frustrated with App Store errors? From "Payment Method Declined" to "This code is not valid in your region," we've compiled every common error Bangladeshi users face and their proven solutions.

❌ Error: "This code is not valid in your region"

🔍 What This Means:

You're trying to redeem a gift card that doesn't match your Apple ID's country/region. For example, redeeming a US iTunes gift card on a Bangladesh Apple ID.

✅ Solution:

  1. Change your Apple ID region to match the gift card:
    • Settings → Your Name → Media & Purchases → View Account
    • Tap "Country/Region" → "Change Country or Region"
    • Select the region matching your gift card (e.g., United States)
    • Enter a valid billing address for that region
  2. Or buy the correct region gift card:

⚠️ Important Note:

You cannot change regions if you have an active subscription, store credit, or family sharing. Cancel these first.

❌ Error: "Payment Method Declined"

🔍 What This Means:

Your Bangladeshi credit/debit card was rejected because Apple requires international payment methods for non-BD regions (US, UK, etc.). Local BD cards from Dutch-Bangla Bank, City Bank, or Brac Bank won't work.

✅ Solution:

Stop trying to add your BD card—it will never work. Instead, use iTunes gift cards:

  1. Purchase an iTunes gift card with bKash
  2. Redeem the code to add balance to your Apple ID
  3. Use that balance for all App Store purchases—no card needed!

❌ Error: "Your purchase could not be completed"

🔍 Common Causes:

  • Insufficient Apple ID balance
  • Billing information incomplete or incorrect
  • Account flagged for suspicious activity
  • App not available in your region

✅ Solutions (Try in Order):

  1. Check your balance: Settings → Your Name → Media & Purchases → View Account
  2. Update billing info: Make sure your address matches your Apple ID region
  3. Sign out and back in: Settings → Your Name → Sign Out → Sign In again
  4. Restart your device
  5. Update iOS: Settings → General → Software Update

❌ Error: "Cannot connect to App Store"

✅ Quick Fixes:

  1. Check internet: Switch between WiFi and mobile data
  2. Check Apple System Status: Visit apple.com/support/systemstatus
  3. Change DNS: Settings → WiFi → (i) icon → Configure DNS → Manual → Add 8.8.8.8
  4. Reset Network Settings: Settings → General → Reset → Reset Network Settings
  5. Date & Time: Settings → General → Date & Time → Enable "Set Automatically"

❌ Error: "This item is not available in your country"

🔍 What This Means:

The app/game/movie is geo-restricted and not licensed for distribution in Bangladesh. Examples: HBO Max, Hulu, certain game releases.

✅ Solution:

Create a separate Apple ID for that region:

❌ Error: "Verification required. Tap continue to sign in"

✅ Solution:

  1. Tap Continue
  2. Review and accept the Terms & Conditions
  3. Verify your billing information
  4. If you don't have a payment method, select "None"
  5. Enter a valid address for your Apple ID's region

💡 This usually happens after iOS updates or changing regions.

❌ Error: "Apple ID disabled" or "Account locked"

🔍 Causes:

  • Too many failed password attempts
  • Suspicious activity detected
  • Payment disputes or chargebacks

✅ Solution:

  1. Visit iforgot.apple.com
  2. Enter your Apple ID and follow password reset steps
  3. If still locked, contact Apple Support: 1-800-MY-APPLE (via Skype/WhatsApp calling)
  4. Have your purchase receipts ready for verification

How to Prevent App Store Errors

✅ Best Practices:

  • Always use gift cards instead of BD credit cards
  • Keep sufficient balance in your Apple ID
  • Match gift card region to Apple ID region
  • Use strong, unique passwords
  • Enable Two-Factor Authentication

❌ Avoid These:

  • Don't use fake addresses or billing info
  • Don't share Apple ID with others
  • Don't use VPNs while purchasing
  • Don't buy gift cards from untrusted sources
  • Don't jailbreak your device

Still Having Issues?

Most App Store errors in Bangladesh stem from payment method issues. The permanent solution is to stop trying to use Bangladeshi cards and switch to iTunes gift cards purchased with bKash, Nagad, or Rocket.

Avoid Payment Errors Forever

Use iTunes gift cards for hassle-free App Store purchases!

Buy iTunes Gift Cards →

💳 Pay with bKash • ⚡ Instant delivery • ✅ No more errors

Related Articles